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RETURN POLICY


Last updated January 17, 2022



Thank you for your purchase. We hope you are happy with your purchase from Alive Christians. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.


RETURNS


All returns at Alive Christians must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:


Alive Christians

Attn: Returns

1441 Woodmont Ln NW #977  

Atlanta, GA, GA 30318  

United States  


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.


EXCEPTIONS    


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

        


QUESTIONS


If you have any questions concerning our return policy, please contact us at: 

[email protected] 


Hours of Operation:

Our Hours of Operation are:

Monday to Friday from 9am EST to 5pm EST

Social Media Contact:

You can reach us on social media through the following links:

Social Media: Facebook | Twitter | Pinterest | Instagram | Youtube

Email:
[email protected]

Mailing Address:

1441 Woodmont Ln NW #977
Atlanta, GA 30318

Text Our Phone Number

Text PROPHECY to +1 (844) 547-0733